655 Rehearsal Studios (the “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit sixfivefive.com (the “Site”) or book a session at our facility.
1. INFORMATION WE COLLECT
We collect information that you directly provide to us, as well as automatic data collected through your interaction with our Site and facility.
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Personal Identifiers: Name, email address, phone number, and billing address when you create an account, sign up for our newsletter, or book a room.
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Payment Data: Credit card and payment processing details. All digital payments are handled securely through our third-party payment processor, Stripe. We do not store your full payment card details on our servers.
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Booking History: Records of the dates, times, and specific rooms you reserve.
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Video Surveillance: For the safety of our guests, staff, and equipment, all common areas, hallways, and facility entry points are under 24/7 video surveillance. Rehearsal audio inside private rooms is not recorded.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to operate our studio and provide a secure environment, including:
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Processing your room bookings and payments.
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Sending booking confirmations, policy updates, and receipts.
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Managing facility access and maintaining structural security.
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Sending promotional emails and studio updates, if you opt into our newsletter list (you can unsubscribe at any time).
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Reviewing surveillance footage if security incidents or property damage occur.
3. INFORMATION SHARING AND DISCLOSURE
We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third-party service providers to execute business operations, including:
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Booking & Payments: Sharing data with booking platforms (like Acuity) and payment gateways (like Stripe) to complete transactions.
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Legal Requirements: We may disclose your information or video footage if required by law, subpoena, or to protect the safety, rights, and property of 655 Rehearsal Studios, our staff, or our neighbors.
4. DATA SECURITY
We implement industry-standard physical and electronic security measures to protect your data. Online booking forms use secure encryption paths to keep personal details private. However, please note that no method of transmission over the internet or electronic storage is completely flawless, and we cannot guarantee absolute security.
5. YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights regarding your personal data, including:
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The right to access or update the contact details associated with your booking account.
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The right to request that we delete your personal information, subject to certain legal or accounting retention requirements.
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The right to opt out of marketing communications by clicking the unsubscribe link in our newsletters.
6. CONTACT US
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
655 Rehearsal Studios 655 E A St, Upland, CA 91786 Email: contact@sixfivefive.com Phone: (909) 655-0034